Testimonials

At Crest, our goal is to make every effort to leave no one behind. Different people learn at different rates. Xactware’s teaching method has increased retention as it builds on fundamentals, but we make the extra effort to provide attention individually where it is needed and unparalleled support after class. That philosophy has shown itself in many of our testimonials.

See what our students say about us.

I have taken many courses over my professional careers. This is by far one of the best experiences I have had with the teacher and information provided in a very professional and educating manner. If you’re looking for an amazing trainer this is it. Thank you Alfred for the great information.
Tyler (Public Adjuster)

I highly recommend this class. Alfred is a great instructor and very knowledgeable in the subject matter. His way of teaching Xactimate allows you to learn proficient ways to create accurate estimates for losses. I thoroughly enjoyed this course.
CJ (Public Adjuster)

Alfred Rey is one of the best teachers I've had the pleasure of learning from. He took a program that I didn't understand much about, and made me proficient at it. Every single person in his Xactimate levels 1&2 class was impressed with his knowledge, as well as his ability to break it down to every different type of learner present. I'm thankful I got Alfred as my trainer, and would suggest CrestLLC to anyone who needs to learn more about Xactimate. If Florida is a trek for you, his class is worth the travel! You won't be disappointed!!
bridget R (Independent Adjuster)

Alfred is a great instructor, I was referred to him from a friend. I am/was a roofer for 30+ Yrs and came to the class while the program was downloading. Really - 0 hours of experience with it. He broke it down, he was easy to follow, and was enjoyable. I took the level 2 test 3 days later and passed, not just passed, KILLED IT. Highly recommend for anyone looking to improve themselves. Kind, Patient, Enduring instructor. Cant say Thank You Enough.
Robert G (Contractor, Adjuster)

Alfred Rey is an incredibly competent instructor. He makes it easy to digest the information because he loves teaching the course. He’s patient, incredibly knowledgeable, and knows how to present the information in a way that’s easy for anyone to understand - whether it’s your first time touching Xactimate, or your first time using a computer. I highly recommend this company to anyone who uses Xactimate, even if you’ve been using it for years. Alfred will find a way to teach you something new, and make your life easier. I can’t wait to take my Level 3 certification course with Alfred!
CC 219 (Independent Adjuster)

​Having experienced Alfred's class, AND the superb after-care, I can enthusiastically endorse this investment in time and money. I haven't used Xactimate to actually write an estimate in years, but after Alfred's course and some time spent practicing, I now proudly boast my Level One and Two certifications! If I can do it, YOU can do it, but you need Alfred's help!
Scott B (Claim Management Consultant)
 
"Alfred is a great instructor who is passionate about what he does! You can tell he loves his job. I absolutely recommend taking his course! During the COVID-19 pandemic, Alfred hosted a virtual class for us as we could not hold an in person class. I was skeptical because I typically prefer in person courses, but the virtual class was amazing! Incredibly hands on and the exact same thing as having him there in person - maybe even better! Alfred is here for his students every step of the way. All around amazing experience!"
Gunner H. (Roofing Contractor)

Alfred is the only trainer have ever seen that can work at different levels within the class at the same time. He was able to bring slower learners along without letting faster learners get board while they wait. I took his class in June and aced the test the following week.
Robert (Independent Adjuster)

Awesome class, I learnt more in 3 days than I thought I would ever learn. Highly recommend taking this class, If you pay attention and apply yourself you will be efficient in using Xactimate by the end of the class.
Max R. (Independent Adjuster)

I have attended many classes during my 30 years of Corporate America experience and Alfred Rey is by far the best instructor I have encountered.  He is patient, funny and doesn't make you feel like an idiot even when you feel like one yourself.  Listen to his advice at the end of the class and spend at least 5 minutes a day using it or you WILL lose it.
Treva (Purchasing Agent)

Great class and instructor. When choosing between Xactimate Corp's own training offerings and Crest offerings, I am very glad I chose Crest, LLC! I did Alfred's live online virtual course a week ago and I found it correctly paced, engaging and I learned a ton and am ready to test with confidence. Thanks, Alfred. 
Steve B (Contractor/Adjuster)

While there are several Certified Xactimate Instructors out there, I reached out to Alfred when I was unsure if pursuing a certification was the best route to go for me, given my experience with the software. My choice was to make the investment in myself. Alfred is a phenomenal instructor. Not only does he know the software backwards and forwards, his teaching style is friendly, inclusive and confidence-building, so that when it came time to take the actual certification exam, I was thoroughly prepared for it and was able to pass it with flying colors. Run, don't walk to this instructor! He's a rare find.
Mark (Independent Adjuster)

This was an excellent class. I didn't know a thing about Xactimate before the class started, I'm brand new to the world of Insurance Adjusting. I feel like I'm ready to take and pass the exam after only 3 days of training with Alfred, he is an excellent teacher. He's very knowledgeable and willing to take the time to walk around class and help each person. It would have taken me months to learn what I did in only a few short days. I would highly recommend the classroom training from Alfred, for anyone looking to get into this type of work and needs to learn to use Xactimate.
Alan  (Independent Adjuster)
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Alfred Rey of Crest, LLC is a great investment of time and money. His fees are right inline with others. I cannot speak for other trainers per say, but I was and continue to be very happy with my experiences with Crest. The learning environment was taught to zero experienced people through people of many years experience such as myself. I found that everyone in class was secure with the lessons and we were all able to move forward together without classroom lag. I now consider Mr. Rey a personal friend through our learning experiences and we continue to work together towards the next and final Xactimate level III. In addition, Mr. Rey is has always been there to help troubleshoot the occasional speed bumps. Well done and Best regards.
PG (Independent Adjuster)

For fast or slow learners. Alfred can teach the way you learn. Of our five employees that took the level 2 test, all of them passed with 90% or higher. I know this would not have been possible without the training from Crest. Thank you
Jim (Roofing Contractor)

Alfred leaves no stone unturned. His attention to detail and to each person in the room, their understanding, their learning styles and ways in which to assist with clues and tips insures that everyone (everyone) is given the opportunity to learn in a way that they understand. In addition he is readily available by either email or personal cell phone. His follow up after the class is equally impressive. He makes everything so easy to learn and honestly...we all really had a fun time. Thank you Alfred
Chrissy  (Independent Adjuster)

I took my team to Crest's Xactimate proficiency course. It was 3 days long and was held in Bradenton, FL. The 5 of us that participated ranged from first time users to somewhat knowledgeable of what Xactimate can do. Alfred was engaging throughout the entire presentation. If you had a question, he would make sure we all worked through it before any of us moved on to the next material. I can definitely say that the tools he gave us will help out in both my law firm and my teams understanding of how to create estimates using the Xactimate software. Thanks for everything Alfred!
Adam (Attorney)

This was one of the best classes, in the industry, that I have taken and Alfred is amazing. I have and will continue to recommend his class to everyone! Bernard Public Adjuster South Florida
Bernard (Public Adjuster) 

Alfred is a top-notch instructor, very patient and very skilled in teaching Xactimate to all levels of expertise; from novice to advanced. His virtual classroom is ideal for those who cannot travel to a live class due to time constraints. Before my class, Hurricane Michael came through my area and knocked out power for days. Alfred contacted me before the class was scheduled to start, and I was able to reschedule with him the following week. I was impressed with him before we ever started class. At the beginning, I was highly intimidated by Xactimate. I knew how it worked, but I had a difficult time making it do the things I wanted it to do.  If you are like me, and the thought of Xactimate gives you anxiety, take this class. It's not only an investment in your job, it's an investment in your confidence.
Shannon (Contractor)

My Xactimate training class with Alfred was amazing!!! Alfred was very attentive and patient with the entire class. The knowledge I have using Xactimate have is exemplary compared to where I started, and I owe it all to his course. Alfred is extremely knowledgeable, and he will give you the confidence you need to because excellent with the program and more importantly, your estimating. For those of you out there who are in the Florida area take Alfred's course with Crest, LLC you will not be disappointed. Take it from me, If you are not in the area one of his courses throughout Florida find out a way to get to HIM Its worth the travel for sure!!!
KD (Public Adjuster)

Awesome class and instructor. I was excited to go to class everyday. Mr Rey knows how to teach and keep things interesting and fun. He was very patient and had no problems answering any and all questions. He will help you through the Xactimate certification test after the class is over! Well worth the money and time spent!
Rory (Independent Adjuster)

​I will recommend Alfred’s course to anyone within my organization or otherwise who will be needing Xactimate training. Going into this class I was told from my peers who have taken similar classes that it would be and extremely boring three days with a monotone instructor. How wrong they were. Alfred was engaging, knowledgeable, and fun spirited. From what experience and training I have received about the program went completely out the window after taking this course. I’m on an estimate in high right now. I can’t wait to get to work and leave all the veterans estimators in the dust. I now feel much more confident in the future of my career. I am also looking forward to take another one of his courses once I get more practice. A+ Thank you so much Alfred!
Keith (Mitigation Contractor)

This is a must for anyone working in this industry. Xactimate can be overwhelming when you start using it. With the training from Crest LLC, you will learn the program. Personal attention was providing to everyone in the class. Access to Crest is offered as a solid support and reference tool.
Brent (Independent Adjuster)
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I took an Xactimate Level 2 Certification class with Alfred and it was an immense help to my understanding. While I may have had my own computer-literacy issues (mostly mouse related!), Alfred was extremely patient and willing to personally help me through obstacles while explaining and demonstrating what he was doing with clarity and consistency. I've also been watching his videos after the course to continue practicing for the exam and they have been extremely helpful. I hope to be taking the test this month and have much more confidence since I've taken Alfred's course. Thanks, Bob Fournier Thanks.
Rob F (Independent Adjuster)

Great instructor! Knows Xactimate inside and out. Took the time to work with everyone one on one, when needed. I would recommend to anyone.
Brad (Independent Adjuster)

Alfred Your class was worth every penny. I was able to do my first real complete estimate on Monday. Once I get proficient I with it will save lots of time for me.  
Peter  (General Contractor)
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Alfred! I hope all is well! Thanks again for a solid training on Xact. Instant impact in my restoration business.
Andres (Restoration Contractor)

I was just telling the boss I need to find where to leave reviews! You rock! Thank you for all of the amazing help! I feel prepared to grow a career and I have you to thank for that!!
Tracy (Roofing Contractor)

Outstanding training and structured course teaching by instructor Alfred Rey. Me being a 5 year insurance adjuster with prior experience using the xactimate software, I felt very grateful I decided to to take this course. After the course ended I left feeling much more confident with the tools and tricks I learned in class. Mr. Rey was patient and explained each section of the training manuel in great detail. I highly recommend this course and instructor to anyone with aspirations to enter the insurance industry.
Corey (Independent Adjuster)
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Fantastic instructor! I had a small class size, and we finished early most days. Coming in with almost no Xactimate experience, I left feeling very comfortable processing bids/estimates. Would recommend to anyone!
Dillon (Mitigation Contractor)

This class was one of the best and most informative classes I have taken. The instructor answered all questions clearly and made everything easy to understand. I would highly recommend this class to anyone interested in learning how to use Xactimate.
Jeremy (Mitigation Contractor)

I had a great time in your class and you really did a great job turning something that could have been torture, to a person with a racing mind and a short attention span,  into something fun and exciting. You also have the patience of a saint and it’s admirable, I don’t know how you do it but keep it up!  I love learning but I’m mostly self taught. It’s been a rare occurrence to find teachers that know how to break things down to what’s actually important, I wish more were like you, I would’ve had a few PhD’s by now! 😁
Rosanna (Contractor)

Alfred Rey is very knowledgeable, approachable, patient, always making sure that we understood everything and always answered each and every question we had. As a plus he has a great sense of humor. In my list, all the above makes him a great trainer! 😁
Sandra (Independent Adjuster)

Alfred is an excellent trainer. I would highly recommend his services. Could not have asked for a better experience. His knowledge of Xactimate and method for training is superb.
John  (Roofing Contractor)

Instructor provided great inside and real life examples. Alfred was very professional and Knowledgeable. Recommended for everyone who uses estimating and sketching.
Daniel (Independent Adjuster)

Alfred cares about his students! You will succeed if you take his class!
Derek (Independent Adjuster)

I am new to adjusting, after 42 years in building and remodeling and wanting to do something different at 60 years old, I found Alfred to be very knowledgeable and helpful,the class is a very comfortable setting.Hats off to you Alfred, Excellent training !!! Thank you so much for your help with understanding this program.
David (Contractor/Independent Adjuster)

Top notch instructor and human being. If you're serious about learning Xactimate, Alfred Rey is your guy!
Norris (Independent Adjuster)

What can I say other than, Alfred was the best trainer you could have. He was patient with some of our technical issues. He took his time and made sure we understood each step as we proceeded to the next lesson. I highly recommend Alfred to teach this class to anyone. I actually plan on going back to take part 2 of my certification. Thanks Alfred, Blessings to you. We won't forget you..
Nina (Independent Adjuster)

Why did I choose CREST for xactimate training? I live in Florida and Crest"s home office is located in Florida. I wanted to attend a class soon and Crest was offering a class soon. While I did not put much effort into choosing a company, class or instructor, for Xactimate training,... I got very lucky! Alfred Rey, the instructor is a top notch professional. He led the class through an extensive amount of information, focusing on the most important information, while not scrimping on the details. A distinct effort was made to instill good working habits from the beginning to the end of the course. While my classmates varied in age and aptitude, Alfred kept things moving and left no one behind. When I went in I knew little more than the name Xactimate. When I left; I had a Level 2 proficiency certificate in my hand and my name on the Xactimate website registry. If a friend or colleague were to ask about Xactimate training, I would not hesitate to recommend CREST.
Phillip (Adjuster)

Alfred, thanks for the great class! 3 days perfect amount of time to learn mid level sketching and solid familiarization of Xactimate 28 software. Totally recommend course. Make sure you bring laptop and MOUSE! Make sure to complete the assignment given prior to class, this will help you immensely. Alfred (Instructor) takes time to teach individually and as a team. And if you feel like testing for the Level 2 Xactimate Certification, he will definitely take time to guide and preparation you. Definitely recommend Alfred Rey as instructor.
Daniel  (Adjuster)

I didn't have any knowledge about writing an estimate before attending the class. I now have my certificate and feel confident I can perform out in the field. Alfred has a talent and passion for teaching. He makes it fun, explains it until you understand it and has lots of patience. He truly cares about his students succeeding. I'm very happy with the results and can't wait to get out into the field. Thank you Alfred.
Kevin (Independent Adjuster)

When it comes to knowledge with Xactimate Alfred is hands down the person to go to. I've been in this industry for 6 years and after 3 days of classroom training my understanding of Xactimate has improved dramatically. He teaches everyone great techniques on improving estimates and how to complete them faster and efficiently. I highly recommend if you're new to Xactimate or just want to learn more, you wont be disappointed.
Paul (Contractor)

Great class. Al does a great job of explaining the basics and advanced use of Xactimate. He is enthusiastic and it is infectious. I enjoyed the learning experience and recommend that anyone that needs Xactimate training to consider this class.
A Haley (Independent Adjuster)

Alfred is a phenomenal instructor he takes time out to ensure everyone understands what is being taught and is genuinely interested in your development. Definitely a recommended course and instructor!
Torrey (Independent Adjuster)

Alfred is an awesome instructor. He's patient and makes the subject easy to understand. I highly recommend his course.
Geddes (Independent Adjuster)

Alfred is the best! He puts others before him and makes sure the class is all in sync.
John (Independent Adjuster)

Alfred is one of the best instructors I've had, very knowledgeable, personable, and makes great use of time and resources. His ability to create a productive learning environment is superb. He goes out of his way to provide personal attention to each student while maintaining his schedule and covering all topics. Don't miss this, you must take an Xactimate course with him plus take advantage of his extended 2-day session also, you won't regret it!.
Abe  (Independent Adjuster)

Awesome class. Alfred was very professional, knowledgeable and courteous. I will refer all of my colleagues to take his class.
summer (Independent Adjuster)

Excellent trainer, profesional individual with a teachers touch. Alfred Rey takes his training serious and will leave no one with doubts. He will go one by one to make sure every one understands the material. Highly recommend Alfred Rey and CREST LLC, you'll walk out with a clear understanding of X28. Thanks Alfred !!!
JJ (Independent Adjuster)

I didn't have any knowledge about writing an estimate before attending the class. I now have my certificate and feel confident I can perform out in the field. Alfred has a talent and passion for teaching. He makes it fun, explains it until you understand it and has lots of patience. He truly cares about his students succeeding. I'm very happy with the results and can't wait to get out into the field. Thank you Alfred.
Kevin (Independent Adjuster)

awesome class, awesome teacher
Danni (Independent Adjuster)

"Just want to drop you a quick note to let you know that I just completed day 4 of six day training claims adjuster college.  I am flying through this with ease because of the Xactimate class that you taught me. I see many in class struggling and some will not make it.  None of those had the Xactimate training.  As you are aware, if you can't do Xactimate -you simply can't do this business. There are some that tried to teach themselves online and it simply is not working and I can fully understand why.  Xactimate is a powerful program, but you really need to be trained properly in how to use it."
Ben (Before First Deployment)

"I finished up my last inspection yesterday.  They now have me on clean up doing Xactimate reports for those adjusters that could not get it right.  It has been one heck of a ride. ​ 
Ben (after First Deployment)   

I wanted to extend a thank you to Alfred Rey. Xactimate can be intimidating to work with and understand, but Alfred's knowledge ensures your success. I was on the fence about taking his class... 2 years on the fence. The grass is definitely greener on Alfred's side of the fence! Thank you again!
Selwyn (Independent Adjuster)  

Alfred is a fantastic instructor. He truly knows the program and you can tell he loves his job. It makes it easy to stay focused when you see someone love a program so much! I would recommend him!     
Holly (Roofing Contractor)           

Alfred Rey is an excellent teacher and trainer of Xactimate! I came in with very little knowledge and Mr Rey took his time to make sure everyone in the class know exactly what they were doing. He would not move on to the next step or lesson unless everyone understood what he was teaching. Extremely polite, well mannered and respectful. The ultimate professional. I would suggest anyone looking to get Xactimate certified to attend his class. The way he cared and his patient was such a breath of fresh air, he’s a real mentor. Great guy!!!  
rony (Independent Adjuster) 

I am very happy with the class itself and the instructor, Alfred. I did not know anything about Xactimate and my expectations for the class were low. However, Alfred made the class both interesting and fun. He truly seemed to care about teaching us; you could tell he is passionate about his job. That motivation transcends in his class. I will definitely refer this class to others. Thank you!   
Daniela  (Public Adjuster)          

Alfred is one of the Best instructors that I have had the pleasure of learning from. If I ever have to to continue classes for xactimate it will be with Alfred for sure..       
Scott (Restoration Contractor)       

My experience in this course was wonderful. Alfred demonstrated extensive knowledge in the software and has the blessing to teach others successfully. This was the first course in Spanish where there were people from Colombia, Mexico and Puerto Rico. Alfred agreed to give us the course in Spanish and it was a success. I recommend it. It's the best!
Robert D. (Commercial Adjuster - Civil Engineer, CAT Team - Mapfre PR)
                                                 
Great class and instructor. Class made my job so much easier and helped streamline my workflow. I highly recommend this as a must have tool whenever adjusting claims and even understanding how estimates are prepared. Will definitely be coming back for level 3 soon!
Sean (Public Adjuster)

Worth every dollar I paid! Alfred did an outstanding job explaining the program from top to bottom. Will definitely recommend!
BOBBY B ​(Public Adjuster)

This class has helped me so much. I've been an IA for 4 years working out of Xact and in three days this is the most that I've ever learned about the system. At Crest they really have a way of making things stick when it comes retaining the information. I'm satisfied.
Cordell (Staff Adjuster)

Alfred was great! Perfect if you are looking for a smaller one on one feel classroom style. I definitely felt comfortable asking questions, never felt left behind. I recommend for sure.
Jonathan (Contractor)

I took the online course due to the corona virus and it was awesome! Alfred guided me every step of the way and was an awesome instructor. Highly recommend for anyone trying to learn this program !
grant (adjuster)

If you are truly serious in learning the ropes about Xactimate I strongly suggest taking this class. It was very detailed and the information that he provided was easy to follow along. He was very helpful and made sure that we understood everything that he was training us on.
Rafael (Independent adjuster)

I was somewhat new to Xactimate and Alfred went above and beyond to make sure I had the tools and resources to make his class useful. So happy I chose his class! I’d definitely recommend him!
Justin (Contractor)

Great class, easy to learn a complicated software. Several money making tips inside the class that easily earn back any costs.
Better Marketing Today

I would recommend Alfred Rey as a Trainer for a lot of reasons. To start, his Xactimate knowledge is amazing. Also, he cares about everyone in his class, he will make sure you understand from the very beginning. One of the best things is that he knows how to get the information delivered, he is an expert when it comes to teaching. Anybody who does this course with him will be absolutely happy with the results. Very approachable, easygoing, friendly, knowledgeable, kind and most importantly, very patient! Thanks Alfred for everything Sir, you're an amazing teacher!
Dario (Independent Adjuster)

Excellent class and instructor. All the basics necessary and then some, to get up and running. Well worth taking the course!
Apex Exteriors LLC

A friend of mine recommended me to take my Xactimate class with Alfred at Crest, LLC. I'm so glad I did because Alfred is very patient, makes the class entertaining and he doesn't move forward until everyone has gotten the point that he is making. I enjoyed the class and I'm confident I'll pass the level 2 test thanks to his class.
Bernardita C. (Independent adjuster)

THE CLASS WE TOOK WITH ALFRED DESERVES 10 STARS. HE WAS PATIENT, INFORMATIVE AND KEPT THE CLASS INTERESTING. THANK YOU ALFRED FOR YOUR TIME AND YOUR KNOWLEDGE!
Victoria D.

"If you are new to the industry and have no Xactimate experience I recommend Crest LLC. I never used Xactimate before and after completing Alfred's training I feel much more confidant. Not only was the virtual class awesome but the videos he provides with his program are Great! (Not Boring) I Love them and refer back to them when I need to remember how to do something. Alfred is an excellent Trainer, he's all ways available to help and he cares about his students success!"
Camille (Independent Adjuster)

CREST LLC has the best and elite Xactimate training! I complete the course and highly recommend it Mr. Alfred Rey is personable and has a easy to follow teaching style that makes Xactimate easy to grasp! Get it now!!
​Kwasi W

I took an Xactimate Level 2 Certification class with Alfred and it was an immense help to my understanding. While I may have had my own computer-literacy issues (mostly mouse related!), Alfred was extremely patient and willing to personally help me through obstacles while explaining and demonstrating what he was doing with clarity and consistency. I've also been watching his videos after the course to continue practicing for the exam and they have been extremely helpful. I hope to be taking the test this month and have much more confidence since I've taken Alfred's course. Thanks
Rob F (Independent adjuster)

It's been 3-4 years now and since taking your course; I have went on to work for some of the biggest firms and carriers on residential and commercial claims. Additionally, I have been doing clams consulting for construction & engineering companies. It all started there with your course so again, thank you. 😎
Chris M (Independent adjuster)

I truly enjoyed Alfred's class! It is clear that he knows his stuff and he is very passionate about teaching others what he knows. He is a valuable asset to have in your network. If Xactimate is giving you a fit, this is definitely the man to call! Thank you, Alfred!
Tabitha B (Public Adjuster)

The class and Alfred are great! It was very efficient and I was able to comprehend the Xactimate software well. Any questions or concerns I had were address.
Prime Air Mold Services