Top Trends in Water Mitigation for 2025: Insights from a Xactimate Trainer

As a certified Xactimate trainer working closely with restoration professionals, I’ve had a front-row seat to the evolving landscape of water mitigation. From shifts in estimating practices to the integration of new technologies, the industry is undergoing significant transformation. Whether you're a seasoned contractor or just starting out, understanding these trends is key to staying competitive and profitable in 2025.
1. AI-Powered Documentation & Scoping Tools
Artificial intelligence and machine learning are making their way into the field. New tools now assist in automating moisture mapping, photo tagging, and even generating preliminary estimates. While Xactimate remains the gold standard, integrating AI tools that complement the platform can drastically improve efficiency and accuracy in the field.
2. Increased Emphasis on Real-Time Data
Moisture meters and sensors that sync with cloud-based platforms are gaining popularity. These allow for real-time monitoring of drying progress, making documentation easier and more defensible during audits. Insurers are starting to expect this level of transparency, and adjusters are increasingly using this data to verify the scope.
3. Regulatory Compliance and Documentation Standards
States like California and Florida have introduced tighter regulations around mold, Category 3 water, and drying protocols. That means your documentation in Xactimate must go beyond just entering line items — it has to tell a clear, defensible story. We're seeing more restorers adopting standardized scoping templates and audit-proof narratives within their estimates.
4. The Rise of 3D Scanning and Virtual Walkthroughs
Using Matterport or similar technology is no longer a luxury — it’s becoming standard. These tools improve accuracy in estimating, reduce adjuster pushback, and provide a clear visual record of pre-mitigation conditions. When integrated with Xactimate via Sketch, it saves hours of time and creates more precise estimates.
5. Trained Technicians = Better Estimates
Mitigation techs are being trained not just in drying science, but also in Xactimate basics. Field-level input leads to better scopes and fewer delays in estimate completion. As a trainer, I’m seeing more companies invest in technician-level Xactimate education, which leads to more consistent billing and faster payment cycles.
6. Combatting Undercutting Through Better Scope Writing
One of the biggest issues I see today is carriers pushing back with cost-saving demands. The best way to combat this isn’t just negotiation — it’s better scoping. Writing detailed, justified line items in Xactimate, supported by photo documentation and narrative, has become a powerful tool to defend scope and value.


Final Thoughts
Water mitigation is no longer just about drying structures — it’s about documenting, justifying, and defending every step. As trends evolve, so should our tools and training. Whether you're using Xactimate for daily estimates or managing a full-scale CAT event, staying current with these changes ensures you're getting paid what you're worth — and protecting your business in the process.
Need help training your team in Xactimate or building better estimating workflows? Let’s talk.
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